General
Yes, we can cancel, send code 19 and code 05 transactions that you may be prohibited from sending to your customer.
Your customer may have instructions for you. If not, then call ATSB and we will help you get started.
Please fill in all the mandatory elements on the ATSB form for your specific customer. If you are having trouble filling in the form, please call 734.416.9052 and a helpful technician will assist you.
First fill in the ATSB form for your specific customer. ASNs may be sent to ATSB by emailing to:service@atsbmail.com or by faxing to 734.416.4277 or by phone if your power is off.
You can call 734.416.9052 and ask for sales. We will get you price quotes and service descriptions to best meet your EDI needs.
Using ATSB will save you from having to spend thousands of dollars on software that becomes obsolete causing more investment. Many of our customers have their own EDI system and use ATSB to send data timely when they are unable to send themselves meeting the OEM’s EDI requirements without jeopardizing their supplier rating. We send over 500 transactions each day and are happy to help when you have EDI questions, or need help with a difficult transmission.
Click on the menu “Resources” tab on the home page to see all trading partners supported by ATSB.
If your customer requires your company to send EDI and you do not have an EDI system in place to send then you will need a service bureau to send your ASNS to your customer.
Some customers require that you have a backup in place even if you have your own EDI- ATSB is an approved service bureau which fulfills this requirement.